Terms Of Use
  1. Absolute Confidentiality

1.1 www.oshudhwala.com (also referred to as “www.oshudhwala.com ” or “Website” or “We”) is totally committed to protecting your privacy and ensuring the security of any personal information received from you (“Customer”). At oshudhwala.com, the confidentiality of our Customers is a top priority. We strictly adhere to the requirements of the data protection law established in Bangladesh and this Privacy Policy is published.

1.2 The purpose of this privacy policy statement is to explain to you what personal information We collect from your visit(s) to our Website, and how We protect the information that you provide to us when you use our Website. You can be assured that oshudhwala.com will use such information sensibly and carefully, and only in accordance with this privacy statement. We maintain compliance with the highest standards of website privacy, so our visitors/Customers can securely place orders on our Website.  Any information that you provide to oshudhwala.com is subject to our Privacy Policy.

  1. Your Consent

2.1 By accessing this Website and whenever you submit any information to oshudhwala.com or use products and services offered by our Website, you agree to be bound by the terms of this Privacy Policy. Please read below carefully the entire Privacy Policy before using oshudhwala.com website:

 2.2 As part of providing our Services to you, We may need to send routine communications to you, such as order transaction emails and other administrative messages   

 through email and notifications posted on the Website or through other means available, including text and other forms of messaging. Though we prefer to communicate with our Customers via email, as may be deemed necessary, you agree to receive our phone calls, related to your orders/request on oshudhwala.com.

  1. How We Use the Information Collected from You

3.1 We will collect and retain your personally identifiable information only to the extent that it is necessary to fulfill our services to you. Any Personal information submitted  by you to the Website or collected by us will be used ONLY for the purposes mentioned below:

 3.1.1 To carry out our obligations arising from your requests for our products and services;

 3.1.2 To improve our Website’s functionality, and to customize your future shopping experience with us;

 3.1.3 To make sure that our Website content is presented in the manner that is most effective for you;

 3.1.4 To communicate with you about any changes to our services;

 3.1.5 To verify your identity and perform checks to prevent fraud.

  1. Whom We Share Your Information

We do not sell, rent or exchange your any personally identifiable information that you provide to us through this Website with any third party for commercial reasons. However, We engage trusted online payment service partners to perform payment processing and authorization services (for net banking or credit/debit card validation). Through your use of the oshudhwala.com Services, you consent to our collection and transfer of your information to our payment service partner websites.

  1. Who Has Access to Your Information

Your personally identifiable information can be accessed only on a need-to-know basis by certain oshudwala.com employees who are designated to carry out your requested activity, and all such employees are bound to strict confidentiality obligations.

  1. How We Use Cookies

8.1 “Cookies” are small pieces of information placed by a website onto your computer’s hard drive. Cookies do not collect any sensitive personal information from you. We use cookies to analyze data about our web page traffic, which helps us save your preferences for your future visits. This allows us to customize our website according to your interests, which will enable us to deliver a more personalized service to our customers. You may choose to accept or decline cookies. Please be aware that by declining cookies you may be unable to use our website to its fullest capability.

  1. Security Policy

We guarantee that all your personal information with us is secure. oshudhwala.com takes careful precaution to protect our Customers’ personal information from unauthorized access, improper use or disclosure or unauthorized modification. To prevent unauthorized access, we have put in place the latest industry-standard security technology and procedures to safeguard the information we collect online. Your personal information is encrypted and is protected with 256-bit Secure Sockets Layer (SSL) software, which encrypts all information you input. We store your personally identifiable information on the computer servers placed in a secure environment. Even though we have taken significant steps to protect your personally identifiable information, no company, including our Website, can fully eliminate security risks associated with Personal Information.

  1. Maintain Confidentiality of Your Prescription

We understand the confidential nature of the prescription you provide us to process your medication order and we treat your prescription as a protected information.

  1. Contact Information

If you have questions about this Privacy Policy, please contact (info@oshudhwala.com) or call +880 1999-929861.